Oxfordshire’s Premier Roofer: Trustmark Roofing Customer Reviews

"Charlie and his team are 1st class and topnotch, the service and the sheer professionalism of the installation was second to none. Always kept abreast of how it was going, just absolutely brillant and very reassuring. Can't recommend these guy's enough! 10/10"

"I’m writing this review following work that Trustmark Roofing recently carried out on my elderly uncle’s house. My uncle suffers from dementia, and we live a long way from him so it was really important to me that we found a company that was reliable, honest and easy to deal with, James and his team did a smaller job at the property a while ago and I’m very glad we chose Trustmark Roofing then so we reached out again as felt more was going to be needed. From the very beginning their communication was excellent. They kept me informed at every stage of the job and were always happy to answer questions. Nothing ever seemed too much trouble, which was very reassuring given the circumstances. What impressed me most was their integrity and transparency. They were completely upfront about the costs and the extent of the work that needed doing, explaining everything clearly so there were no surprises. It’s refreshing to deal with a company that is so straightforward and trustworthy. They also worked incredibly hard to make sure the roof was completed properly and left fully watertight. Even when the weather wasn’t on their side and the light was fading on some days, they kept going to ensure the job was finished to a high standard. Overall I’m extremely satisfied and genuinely impressed with the service from Trustmark Roofing. It’s a huge relief knowing my uncle’s home is now safe and secure, and I wouldn’t hesitate to recommend them to anyone needing roofing work done."

"We got Trustmark in to repair a gutter properly ( we'd suffered three years of bodgers coming round and attempting to fix it with sealant only for it to fail after a few weeks each time ) and the gutter job was completed to a good standard and very quickly. In addition, they picked up on the fact that the lower section of the roof batons was completely rotten with all the felt collapsed, necessitating an emergency repair. The scaffolding went up very quickly, the next day, and the roofer battled dawn to dusk to get the job done in-between days of torrential rain. They also repaired the end gables where the cement was falling down in chunks, and in fact as well as renewing the cement they 'capped' it was well using a modular UPVC system. They also spotted the apex tiles were mismatched, contributing to the deterioration, and replaced these as well. Cleared up well. Very happy, would recommend."

"Mark came and fitted gutterin which had come down in strong winds. With rain due he was here in an hour and fixed the glitter for me. He refused to let me pay for it"

"“I recently had my roof replaced by Trustmark Roofing, and I couldn’t be more pleased with the results! From start to finish, the team was professional, efficient, and friendly. The quality of the materials and workmanship is top-notch,"

"I recently had Trustmark Roofing carry out some gable and valley work on my property, and I couldn’t be happier with the results. From start to finish, the team were professional, reliable, and clearly knew their trade inside out. The quality of the workmanship is excellent, and everything was completed on time and to a very high standard. It’s not always easy finding a roofing company you can trust, but Trustmark Roofing have absolutely lived up to their name. I would highly recommend them to anyone needing roofing work done — a five-star service all round."

"Very professional"

"Great company would definitely recommend also worked on my neighbours and they are just as pleased"

"Charlie and team was by far the cheapest and best roofing company i have ever used would definitely recommend"

"Charlie and team was very professional. Done exactly what they said they was going to do would definitely recommend"

"I had Trustmark roofing paint my facias and soffits i would recommend to friends and family they Evan solved a leaky gutter free of charge. Thanks once again"

"Charlie and team was great work completed on time and to a professional standard Would highly recommend"

"Call trustmark for a roof repair they was very good and helpful and resolved the issue quickly"

"Charlie and team was fantastic would definitely use again and recommend. A special mention to there worker George a exceptional worker"

"Charlie and team was excellent from start to finish would highly recommend. They’ve also done work for family’s and friends they also can’t recommend enough."

"When all other roofers failed to identify the cause of our stubborn leak, Trustmark Roofing & Building rose to the occasion—and quite literally, onto our roof. Within just an hour of arrival, their expert James successfully pinpointed the root cause and offered both short‑term and long‑term solutions. Their responsiveness and thorough diagnosis felt like a breath of fresh air after a series of missed opportunities elsewhere. From the initial phone call to the moment the final tile was secure, communication remained clear and constant. No surprises. No jargon. Just honest workmanship. They even provided a written guarantee and contract before starting work, offering peace of mind alongside tangible results—an approach we hadn’t seen from other roofers. 10/10 highly recommend"

"Charlie and team was excellent. Would definitely recommend to friends and family. very affordable would use again."

"Excellent service Polite, turned up on time Work carried out to a very high standard"

"James and the team were very good guys really recommend them clean up after works was excellent and very affordable"